Contact us
We're here to help
Our Customer Experience team is available Monday–Friday, 9:00 AM–5:00 PM (Pacific Time) and typically responds within 24 hours.
Self-service
Get answers fast
Many questions can be resolved in a few clicks.
Shipping & tracking
Check your shipping status, view tracking updates or get help with your shipment.
Need to start a return?
Changed your mind? No problem. Use our self-service portal to begin your return.
Issue with your order?
Missing item, wrong product, or something doesn't look right? Let's fix it.
Warranty & product support
If your board arrived damaged or isn't performing as expected, file a claim and we'll make it right.
Commercial inquiries
For gyms, schools, clinics, retailers and corporate programs.
Get a new part?
Find replacement lines, dowels and other parts.
Need extra support?
Send us a message
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