Contact

Our Customer Experience team is available

Monday–Friday, 9:00 AM–5:00 PM (Pacific Time)

We love hearing from you, and many questions can be resolved quickly using the options below.

Check your shipping status, view tracking updates, or get help with your shipment.

Check Order Status

Changed your mind? No problem. Use our self-service portal to begin your return.

Start a Return

If your board arrived damaged or isn't performing as expected, file a claim and we'll make it right.

Warranty portal

Find answers in seconds including in-depth product details, product comparisons and setup help.

View FAQs

Need Extra Support?

Please submit a support request and include the details below so
we can route your request to the right team as quickly as possible.

Please include your order number in the subject line so we can assist you more efficiently.

You may also call us at 1.800.209.1368

Monday-Friday, 9:00 AM-5:00 PM (Pacific Time)

You may also email us at: info@gibbonshop.co.uk

We typically respond to all inquiries  within 24 hours during business days.

Thank you very much for your patience and support and we look forward to taking care of you as soon as we can.